Privacy Policy

Effective Date: September 17, 2026

Quality Pro Pest & Wildlife Services (“Quality Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit qualitypropest.com, submit a form, request an estimate, schedule service, call us, or communicate with us by text message.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Service address
• City, state, and ZIP code
• Property type
• Pest or wildlife service requested
• Appointment and scheduling information
• Photos, messages, or other details you submit regarding a service request

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages viewed, referral source, and website activity.

How We Use Your Information

We may use the information we collect to:

• Respond to estimate and service requests
• Schedule, confirm, and manage appointments
• Provide pest and wildlife control services
• Contact you regarding your inquiry or account
• Send appointment reminders and service-related updates
• Respond to customer support requests
• Improve our website, services, and customer experience
• Measure advertising and website performance
• Detect fraud, abuse, or security issues
• Comply with applicable legal and regulatory requirements

SMS and Text Messaging

If you provide your mobile phone number and consent to receive text messages from Quality Pro Pest & Wildlife Services, we may send you SMS messages related to your inquiry or customer relationship.

Messages may include:

• Estimate follow-ups
• Appointment confirmations
• Appointment reminders
• Scheduling updates
• Service notifications
• Customer support communications
• Other information related to services you requested

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive one final confirmation message.

For assistance, reply HELP or contact Quality Pro Pest & Wildlife Services at 914-712-6333.

Consent to receive text messages is not a condition of purchasing any goods or services.

SMS Opt-In Data and No-Sharing Policy

Mobile information, SMS opt-in data, and text messaging consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may use service providers solely as necessary to operate our communications systems and deliver messages on our behalf. These providers may only process information as necessary to provide those services.

All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in information and consent will not be shared with third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, advertising pixels, and similar technologies to understand how visitors use the website and to measure the performance of advertising campaigns.

These technologies may collect information such as:

• Pages visited
• Time spent on the website
• Device and browser information
• Referring websites
• Advertising interactions
• Approximate geographic location based on IP address

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

How We Share Information

We may share information with trusted service providers that assist us with business operations, such as:

• Website hosting
• Customer relationship management systems
• Appointment scheduling systems
• Payment processing
• Analytics
• Advertising measurement
• Communications platforms
• IT and security services

These providers are authorized to use information only as necessary to provide services to us.

We may also disclose information when required by law, court order, government request, or when necessary to protect our legal rights, customers, employees, or the public.

We do not sell personal information for monetary compensation.

As stated above, SMS opt-in data and consent are excluded from marketing-related information sharing.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable laws.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Update your contact information
• Withdraw certain communication permissions
• Opt out of marketing communications
• Opt out of SMS messages by replying STOP

To submit a privacy request, contact us at 914-712-6333 or through the contact form on qualitypropest.com.

We may need to verify your identity before completing certain requests.

Third-Party Websites

Our website may contain links to third-party websites or services. Quality Pro is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external site you visit.

Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Quality Pro Pest & Wildlife Services
5 W. Cross St, Suite 5L
Hawthorne, NY 10532
Phone: 914-712-6333
Website: qualitypropest.com